Frequently Asked Questions

Everything you need to know about our luxury jewelry and service.

What materials are used in Baby Gold jewelry?

We specialize in high-quality 14k and 18k solid gold, as well as ethically sourced diamonds and gemstones. All materials are certified for purity and durability.

How long does shipping take?

Standard orders are processed within 2-3 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take up to 14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for most items in their original, unworn condition. Please note that custom-made or personalized engraved pieces are final sale.

Can I track my order?

Yes, once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.

Do you offer a warranty on your products?

Every Baby Gold piece comes with a lifetime warranty against manufacturing defects. We stand behind our craftsmanship and will repair or replace qualifying items free of charge.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna.